Local Medical Facility / Patient Account Representative
Medical Front Desk Rep
M-F 8-5
$14+ depending on experience
Key Responsibilities
Patient check-in & check out
- Greet patients
- Verify patient information such as address, phone number, DOB, and insurance information
- Collect co-pays or payments as required
- Ensure patient confidentiality
Appointment Scheduling
- Schedule and confirm patient appointments
- Coordinate with medical staff to accommodate urgent appointments
- Reschdule as necessary
- Confirm patient appointments
Patient Records Management
- Maintain accurate electronic and paper records
- Ensure all patient information is up-do-date
- Assistant with medical record request and transfers
Telephone and email communications
- Answer direct phone calls in a professional manner
- Direct phone calls as needed
- Relay messages to proper healthcare providers
Office Organization
- Keep front desk area clean and organized
- Order and maintain office supplies as needed
- Assist with administrative tasks as requested
Qualifications
- High school diploma or equivalent
- Previous front desk experience
- Clean and presentable look
- Excellent written and verbal communication skills
- Proficiency is using electronic health record systems and basic office software
- Ability to work in fast paced environment
